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Noticeboard

From 9 October 2017 we will be using a car parking enforcement service

From 9/10/17 we will be using a car parking enforcement service so that cars not registered on the touch screen in reception will be fined, we are doing this to free up parking spaces in our car park for our patients, rather than provide free parking for hospital staff or shoppers in Headington.

Room Changes 

Now the new building is open, we have renumbered the consultation rooms.  Please note the nursing rooms are numbered 1-4 and the GP rooms 5-16.  There are notices in the waiting room to help guide patients around the building. 

Practice Charter

What we will do for you



    • All patients will be greeted courteously

    • We will treat all information confidentially

    • We are always committed to providing the best possible service

    • We will always offer the treatment and advice we believe is best

    • We will arrange a home visit if you are too ill to attend the surgery

    • We make every effort to see you promptly

    • We will try and deal with any problems or complaints promptly

    • You have the right to see your medical records

    • The practice will inform patients of services available by means of its leaflet and notice boards.

    • The practice adheres to an equal opportunities policy.



What you can do for us



    • Please treat staff with courtesy and respect

    • If possible please ‘phone before 10am if you need a home visit

    • To speak to a doctor, ’phone during office hours and leave a message if the doctor is in surgery

    • Please tell us if you cannot keep your appointment

    • Please think carefully before calling out a doctor at night

    • Ask if you are not sure about your treatment

    • Most delays are due to emergencies. Please be patien

    • Many illnesses can be prevented through healthy living. Please ask for health advice and leaflets.

    • Please arrive promptly for your appointment.

    • If you arrive more than 15 minutes late we cannot guarantee you will be seen.

    • If you come as an emergency you may have to wait until booked appointments are seen.



 
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