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Noticeboard

Room Changes 

Now the new building is open, we have renumbered the consultation rooms.  Please note the nursing rooms are numbered 1-4 and the GP rooms 5-16.  There are notices in the waiting room to help guide patients around the building. 

New Telephone System

We have recently introduced a new telephone system, which we hope will improve the service to patients.  We would welcome any feedback to enable us to monitor the new system and make changes where we can to improve things.  Please contact the Practice Manager at manorsurgery@nhs.net or fill out a comments slip at Reception.

Mental Health Day

The Manor Surgery patient participation group are running a Mental Health information day on Saturday 8th July from 10am-1pm

'Keeping mentally well and getting through difficult times' - for more information please go to our news section. 

Practice Management

Mr Graham Morrison (m)
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Debbie Davies (f)

The Administration team perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records, new patient registrations and carrying out searches and practice audits.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Apart from meeting you personally, they also receive your telephone calls, make your appointments, arrange repeat prescriptions, and generally try to make your visit go as smoothly as possible. They may need to ask you further details when you telephone or visit the surgery. This is to ensure that we assist you as speedily as possible. They are bound by the same rules of confidentiality as the doctors and nurses.

Mrs Anita Spiers (f)
 
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