Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.
Apart from meeting you personally, they also receive your telephone calls, make your appointments, arrange repeat prescriptions, and generally try to make your visit go as smoothly as possible. They may need to ask you further details when you telephone or visit the surgery. This is to ensure that we assist you as speedily as possible. They are bound by the same rules of confidentiality as the doctors and nurses.
Our reception team are led by Anita Spiers, Senior Receptionist.